Produce Station Policies - Guidelines
Alcoholic Beverage Purchases
As a service to our clients, we will order, pickup, and deliver alcoholic beverages (beer, wine, champagne) to an event location. Payment for all catering alcoholic beverages is to be pre- paid or paid at the time of delivery as a separate transaction from all other catering services. The Produce Station can provide professional bartending service staffing for all catered events. Please review service staffing costs section for costs and guidelines.
The client is responsible for securing liability event insurance coverage and for providing a copy of that policy to The Produce Station at least 3 working days prior to the event date. Should the client choose for The Produce Station to handle the alcoholic beverages, the client agrees to irrevocably and unconditionally release, defend, indemnify, and hold harmless The Produce Station, its employees and contractors (individually and jointly) from any liability, illness, death, or injury sustained by any participant in connection with the service and consumption of any alcoholic beverage.
The label is the best source in determining what is in the product. If you are allergic or sensitive to certain foods or ingredients, you should always read the ingredient statement and any allergen statements to ensure the product does not contain ingredients of concern to you. Please ask us if you have specific concerns or questions. **Tree nuts and peanut oils are used in food production at our kitchen facility.
As a full-service caterer, we would love to take care of your rental equipment needs, and we have special discounts at many of the rental businesses in town. Changes and alterations in contracted rental items or service times may result in additional charges that are the responsibility of the client. Please note that the client is responsible for charges due to breakage, replacement, or missing items from your rental order.
We ask that you provide us with a final guest count and all of the event details no less than seven (7) days prior to your event date for all full-service catered events. Changes in final counts will be honored when possible and may be subject to additional costs. This final count will be the basis for calculation of your bill, regardless of the turnout or last minute cancellations. Please note that any changes in menu or guest count may result in an increase in your final bill.
The Produce Station can provide professional service staff and bartenders for all catered events. For bartending services, the cost is based on a minimum of a 5 hour shift at 25.00/hour/bartender. The cost for event service staff is $25.00/hour/server. The cost for chef-on-site service is $40.00/hour/chef. Billable time begins when staff arrive and begin to load food and equipment for your event and ends when they have returned, cleaned, and put away same. You will be given an estimate of service times and costs prior to event. Final service costs are based on actual hours worked and may differ from the estimate.
The Produce Station will add a 18% service charge, based on food and beverage costs only, to all invoices for service-staffed events.
In compliance with local health department regulations, all leftover food will be removed and discarded by The Produce Station. Non- perishable items may be left with the host at the chef/event supervisor’s discretion. Credit is not issued for leftover food or unused items. The Produce Station works with several shelters, non-profits, and fraternal organizations to donate unused items to the less fortunate when possible.
Levels of Service
Basic Delivery Service – Food and beverages are delivered to your location and the host is responsible for presentation for guests. Basic delivery charges apply.
Basic Setup – Food and beverages are delivered to your location, set up and presented for your guests. Basic delivery and cost of staff time to provide these services will apply. Should your event require equipment that we provide, a return trip fee may be necessary or arrangements for the host to return these items may be discussed.
Full Service with Event Staff – Staffed events are billed on an hourly basis per person using charges outlined in service staff section. This may include waitstaff, bartenders, and/or a chef on-site for your event.
University clients are required to secure parking passes for all catering vehicles in order to ease the unloading and loading process and expedite service. Most events present no parking problems for our staff, but it may be a consideration for your guests. Please feel free to discuss parking details with your event planner.
Most of our corporate clients use purchasing cards for payment at the time of services. If you wish to open an in-house account with The Produce Station, please inform your event planner and they will put you in touch with our accounting department to discuss details.
The deposit and prepayment may be waived by providing a purchasing card number and pertinent information to your event planner. Our policy is to charge your card the day of the event and provide an itemized invoice with your delivery.
In order to reserve your date, a $500.00 non-refundable deposit is required. The remaining balance is due 5 business days prior to your event. ** Please note: changes in your menu or guest count may result in an increase to your final payment for your event.
It is the client’s responsibility to notify The Produce Station should you wish to cancel or make any changes to your event. The Produce Station reserves the right to bill the client for payment in full if an event is cancelled within 48 hours prior to the event date. The Produce Station reserves the right to charge a cancellation fee if an event is cancelled more than 48 hours prior to the event date. All initial deposits to hold an event date are non-refundable. The cost of specialty items acquired specifically for your event, including rental equipment, will not be refunded.
Food Safety Advisory
Consuming raw or undercooked meats, poultry, seafood, shellfish, eggs, or menu items that may contain raw or undercooked items may increase the risk of a food-borne illness. The risk of a food-borne illness is greater for those who are young, elderly, pregnant, and/or those with a medical condition.
Food Safety for Deliveries, Drops, and Self-Service Catering Events
The client/host agrees to accept full responsibility for safe food handling. The menu and food items we provide to you will be safe for consumption for up to four hours after you receive your delivery. It is highly suggested that any perishable food not consumed within those four hours be disposed of properly. When a client agrees to catering services with The Produce Station, you are agreeing to take on this responsibility for safe food handling. This includes the responsibility to keep all food buffets the proper temperature for consumption, and we advise our clients to purchase additional ice, sterno fuel, and food pans for your order as needed. Your event planner can discuss food handling procedures in detail upon request.
Alcoholic Beverage Service
Should the client choose for The Produce Station to handle the alcoholic beverages for your event, the client agrees to irrevocably and unconditionally release, defend, indemnify, and hold harmless The Produce Station, its employees and contractors (individually and jointly) from any liability, claims, demands, actions, and causes of action arising out of or related to any loss, damage, illness, death, or injury sustained by any participant in connection with the service and consumption of any alcoholic beverages.
Waiver of Liability & Conduct
The client agrees to unconditionally and irrevocably release The Produce Station from liability, claims, causes, demands, and causes of action arising out of or related to any loss, damage, illness, death, or injury sustained by any participant in connection with any food, services, personnel, staff, beverages, rental items or equipment, props, entertainment, decorations, or other items not directly provided by The Produce Station.
State of Michigan Sales Tax
A Michigan sales tax in the amount of 6% will be added to all events. If your company/agency is tax-exempt from Michigan State sales tax, a state sales exempt certificate is required to be on file at The Produce Station prior to your event date. Sales tax exemption will be honored only if payment of the function/event is made by company check or credit card from the agency that is tax-exempt. No tax exemption will be honored with a cash or personal check transaction. Furthermore, this agreement is made within the State of Michigan and shall be construed and enforced in accordance with the laws of the State of Michigan. This signed agreement constitutes the entire agreement between the parties and may not be modified or amended except by written document signed by both client and a representative of The Produce Station.